We are pleased to offer delivery across the United Arab Emirates.

Estimated Delivery: Orders typically arrive within 2–3 business days.

Complimentary Shipping: Enjoy free standard delivery on orders of AED 1000 or more.

At ZUFI ALEXANDER, we take pride in the quality of our pieces and hope you’re delighted with your purchase. However, if your item isn’t quite right, we offer a simple return process:

Eligibility: Returns are accepted within 7 days of delivery.

Item Condition: Items must be unworn, in pristine condition, and returned in their original packaging, with all tags intact.

Kindly contact us at returns@zufialexander.com within the return window. Please include your order number and a brief explanation for the return. We may request photographs to support your return request.

In Case of Damage:
Should your item arrive damaged, please notify us within 24 hours of delivery. We kindly ask that you provide clear imagery of the item and packaging.

Should your item arrive damaged, please notify us within 24 hours of delivery. We kindly ask that you provide clear imagery of the item and packaging.

Return shipping fees are the responsibility of the customer, unless the item is confirmed to be faulty or damaged upon arrival.

Following the safe return and inspection of your item:

Refunds will be issued within 7 business days to your original payment method.
Please note: Shipping charges are non-refundable.